We are open Tuesday to Sunday for lunch and dinner and our opening times*** are:
Lunch: 12 noon – 4.30pm** (last order at 2.45pm*)
Dinner: 6pm – midnight** (last order at 10pm*)
Lunch: 12 noon – 5pm** (last order at 3.30pm*)
Saturday Dinner: 6pm – midnight** (last order at 10pm*)
Sunday Dinner: 6pm – 11pm** (last order at 9.30pm*)
*** Opening hours may be subject to change at short notice and at the restaurant discretion.
** All bookings are required to vacate the restaurant by the time displayed. Please keep quiet when leaving these premises and avoid disturbing local residents.
* We respectfully ask that late bookings are ready to be seated 15 minutes prior to the last order time.
Bookings of 1 guest are for 1 hour 30 minutes
Bookings of 2 to 6 guests are for 2 hours
Bookings of 7+ guests are for 3 hours
Our telephone lines are open Tuesday to Saturday from 10am till 10pm, Sunday from 10am to 9.30pm.
Book online for up to 6 people. When making a request for a reservation, a credit card is required to secure the table.
If La Famiglia confirms the reservation this booking is conditional on the client supplying credit card details and the authority for charges to be deducted on the payment terms outlined in the Cancellation Policy.
If credit card details and payment authority is not given to La Famiglia by the client then subject to any outstanding obligation due to the restaurant from the client the reservation will cease to be of effect.
The booking that are the subject of the provisional reservation will be released without any further notification to the Client.
Should your details be incorrect on your confirmation email or require amendment, please advise the reservations team at your earliest convenience by email at reservations @ lafamiglia.co.uk.
If you do wish to amend your booking details, changes must be advised at least 24 hours in advance and are subject to availability. We will reconfirm with you if we can accommodate your changes.
Kindly note your reservation has been made for our restaurant and not for a particular area.
We cannot guarantee a specific table but of course will always do our best to accommodate requests.
Request always remain subject to availability and at the restaurant’s discretion and if this is not possible, we appreciate your patience and understanding.
If you insist on seating in a specific location management reserve the right to refuse admission.
Opening of the terrace and roof is weather dependent and at the sole discretion of the restaurant.
The terrace is covered and heated for winter.
It is essential that we are notified of any specific dietary requirements prior to your visit to ensure that we can cater for you appropriately.
If you have not informed us at the point of booking, please contact the restaurant to discuss your requirements with a member of our team.
Whilst every effort is made to minimise cross-contamination our dishes are prepared in environments where allergens are present and this means we may not be able to guarantee that items will not contain traces of a specific allergen.
We are only able to accommodate so many guests within each quarter of an hour period and to ensure that you receive the best level of service from us we do ask that once you have secured a reservation at a particular time that you adhere to that time.
Should you arrive after your booking time; we may need to hold you back to a later time to ensure the best possible level of service to all our guests.
However, should you arrive more than 15 minutes after your booking time without forewarning, then you may lose your table to another group.
The restaurant’s continued viability relies on reservations being honoured by our customers, and adequate notice being given of any changes or cancellations.
Accordingly, the following applies:
Should you need to cancel your reservation kindly email our reservations team on reservations @ lafamiglia.co.uk.
We strongly recommended that large groups of more than 6 guests to reserve a table in advance by contacting the team directly via our website and complete a booking form on our live system as we do not take bookings by email or telephone for larger parties.
Please note we have limited availability for large groups and we are unable to join tables together to accommodate larger parties and multiple booking for the same party will not be honoured.
For large table we may require a deposit because we are reserving a table and therefore making it unavailable for other customers.
Unfortunately, we have had experiences in the past where we have held tables for larger parties and no-one has ever arrived – it is not fair on our other diners that we have to turn them away because we are fully booked.
Deposit must be paid by bank transfer, paylink or alternatively with a credit or debit card and it must be swiped through the chip and pin machine and adequate authorisation taken.
If you have paid a deposit, this is non refundable if you cancel your booking or simply don’t arrive on the day of the booking.
All deposits are redeemable on food, drink or both.
Unfortunately, we are unable to accept advance card payments as payment methods.
Please note that payment by cheque is no longer acceptable.
Cash payment is accepted, or a valid credit or debit card must be swiped through the chip and pin machine and adequate authorisation taken.
If making a reservation with a prepaid voucher, please inform reservations of this when you are making your booking.
You will be asked for your unique voucher number.
The voucher validity period is 12 months from date of purchase.
Vouchers must be booked and undertaken prior to the expiry date, otherwise the voucher will be deemed to be invalid, and no liability will be accepted by La Famiglia.
You must bring your original voucher and present it to your host / hostess when you first arrive at the restaurant as this is your form of payment.
Lost, stolen or non-present vouchers cannot be replaced or reprinted.
In the case the original voucher cannot be presented on arrival your bill will have to be settled using an alternative method of payment.
Vouchers can only be redeemed once, may not be exchanged for cash, replaced if lost and is non-transferable or refundable.
Cancellation of a booking within 24 hours of your reservation time or no show will render the certificate null and void.
We love dogs but please understand your four-legged friends are not allowed to come with you to the restaurants.
Only guide dogs are permitted.
Please note it is against the law to smoke on our premises (inside building or terrace)
By accessing our guest WiFi, you agree that you are of legal age, and have read, understood, and accept our terms and conditions.
The guest WiFi is provided at La Famiglia discretion, for guests to use while visiting our venues.
We are unable to guarantee the WiFi service, or particular WiFi speeds. Guest access to the network may be blocked, suspended, or terminated at any time, for any reason.
Guests using the WiFi agree that they are fully responsible for their use. Guests agree not to use the WiFi network for any unlawful, immoral, or otherwise prohibited purpose.
La Famiglia are not not responsible for any content accessed by the user through the WiFi, and cannot be held liable for any damage, undesired resources, or detrimental effects arising from, or connected to, usage of the Guest WiFi.
La Famiglia reserve the right to change the service, the features of the service, or the terms and conditions, at any time without notice to the user.